Terms and Conditions
Company Policies Information and terms
While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a sales representative.
Terms & Conditions for sale of products and parts:
3-10 business days from receiving order. backordered items will take longer and you will be notified. Items are shipped via USPS, UPS, or FedEx.
Upon receiving your order, please inspect all packages thoroughly for missing, damaged or incorrect parts.
Our warehouse put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do not accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.
We must be contacted immediately if any of the above occurs to prevent you being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 15 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
We will accept authorized returns up to 15 calendar days after the date of the shipment delivery to the customer.
Authorized returns must be in the complete and original packaging.
If your shipment has arrived with a damaged or incorrect item, please repack items in its original shipping container contact us and we will arrange for its return.
All authorized returns must be in their original condition include all components and cannot be disassembled, mounted or damaged due to incorrect installation. Returns of missing components will not be credited.
We are not responsible for installation errors, nor will we cover any labor expenses, towing expenses, rental car expenses caused by the use of wrong or defective parts during installation. Electrical parts are not returnable for any reason. Freight charges are not reimbursable unless the return is a direct result of our error.
A 35% return fee is charged on all returns that are not the direct result of our error. Refunds for returns or cores will be processed and credited within 10 days hours after we receive and confirm your return is in good standing with our policies. All cores must be returned in their original packaging from the manufacture. Please be aware the bank may take 4-7 business days to post the credit to your account or credit card.
Warranty is subject to the policies set by the manufacturer. Please inquire about the warranty prior to purchase.
What Is Not Covered
- Damage due to accidents, misuse, or alterations.
- Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap), stones,
- salt road hazards, hail, wind storm, floods and other natural disasters.
- Normal wear, tear or deterioration such as discoloration, fading, deformation, etc.
- Replacement parts or accessories used in applications for which they are not designed.
- Replacement parts or accessories installed improperly.
- Any replacement part or accessory without proof of purchase or replacement date..
We collect your contact information (like your name, mailing & email address as well as phone #). Contact information is used to send orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. You may opt-out of receiving future mailings. Financial information that is collected is only used to charge you for the products that you purchase. None of the information is ever sold or shared with other parties.