Covid 19 Update

 

Company Policies Information and terms      

 

 Covid19’s impact on operations:

Due to fluctuating schedules, delays from vendors and everything else we are experiencing, there may be some delays in shipping from time to time. We continue to make every effort to ship on time however, until further notice, it can take up to two days before your order is packed and shipped. That means,  if you place an order choosing 2-day Express Mail or Priority Mail on the 1st, it may not ship till the 3rd so there is a chance you might not receive it until the 6th. 

We do however, make every effort to avoid these situations, you have our apologies in advance.

 

Free shipping offers only apply to the continental US and typically ship via USPS or UPS Ground, unless otherwise noted. 

 

Shipping Domestic

 Pettit Racing / EPI can only ship to addresses verified by the major carriers unless other arrangements are made.

Several  shipping options are available for domestic shipments, after you place an order you'll be able to choose your shipping method. 

 

Shipping International

Pettit Racing / EPI gladly accepts international orders and ship parts world-wide. All customs fees and import duties are the responsibility of the purchaser.  due to size and weight, some items must ship by truck, sea or air. Shipping charges will be assessed when the order is placed..

 

Pettit Racing / EPI's shipping department operates Monday - Friday. Because of this orders can not be shipped out Saturday or Sunday..

  

Back Orders

Occasionally, we will temporarily be out of stock on an item. In these cases, partial shipments will be made and the back ordered item shipped at a later date, unless other arrangements are made. You will be notified of unexpected delays.

 

Pricing

All prices are subject to change without notice. Pettit Racing / EPI

 makes every effort to keep prices current, but can not be responsible for typographical or other errors, or price changes due to changing costs from suppliers. In the rare event your order shows an incorrect price you will be notified and appropriate action will be taken. 

 

Payments Domestic

Pettit Racing / EPI accepts Visa, Mastercard, American Express, Discover, PayPal, cashiers check, money order and personal checks. Occasionally it can take up to 10 days for some funds to clear, on those rare occasions customers are notified.

 

Payments International

Pettit Racing / EPI only accepts PayPal, Bank Wire, and money orders for international sales.  

 

Important Notice

Unless otherwise noted special competition parts are for off-highway use only and special warranty provisions apply.

 

California Residents

The emissions laws and regulations of the state of California apply to all non-racing vehicles. Consequently, some parts in this catalog may legally be used in California only on a racing vehicle which will never be operated on public roads.

 

Photos

Due to our ongoing process of design and development, actual products may occasionally differ from the photos shown.

 

Warranty

. All parts and services offered by Pettit Racing / EPI have undergone extensive in-house testing and evaluation to insure they deliver performance & longevity beyond expectation and to be free from material or manufacturing defects when you receive them. However, the industry standard is no parts warranty. Competition parts are sold "as is" without any warranty whatsoever. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are excluded. The entire risk as to quality and performance of such parts is with the buyer. Should such parts prove defective following their purchase, the buyer and not the manufacturer, distributor or retailer, assumes the entire cost of all necessary servicing or repair. Your complete satisfaction is our primary goal. Any attempted repair or alteration of any part will immediately void the warranty. Warranty does not include damage to wheels by improper care, abuse, or neglect.  Pitting is caused by brake dust, chemical abuse, or lack of maintenance and is not covered by Pettit Racing / EPI

 

Returns

Upon receiving your order open the packages and inspect the contents. Should there be an issue with your order please call us immediately. Whether we have made an error, experienced shipping damage, have a warranty claim, or simply wish to do an exchange, do not return any product without first contacting us. All returns regardless of reason require a return authorization number and must be done within 30 days of purchase, excluding warranty returns for items still within their allowed warranty period. Returns without an authorization will be refused and return shipping charges will be the responsibility of the customer. If there is damage to your shipment the shipping carrier must be contacted to file a damage claim. Please keep all packaging materials and package contents as carriers typically return to inspect these items. All returns for refund or exchange must be in new, un-used condition in the original boxes and properly packaged for us to receive in undamaged, saleable condition. Items returned for a refund are subject to a 20% restock fee. In some cases items sold by Pettit Racing / EPI that are not manufactured by Pettit Racing / EPI require warranty concerns be addressed through the original manufacturer. Please contact us first with your concerns as many times we can assist you directly. Special order items are not returnable or refundable. Items that are possibly defective must be returned within the manufacturer's warranty period. Some manufacturers require a great deal of information to accept a defective return. Please be prepared to provide specific information about your issues when contacting us in order to expedite resolution of your issues.

 

Copyrights

With exception of Photos, Logos and Descriptions owned by other manufacturers (and used with their permission herein). Everything contained in this website is the property of Pettit Racing / EPI No person, company or corporation may use the Photos, Logos or Descriptions found on this website without first securing written permission from Pettit Racing / EPI.